Super33 Privacy Policy — Your Data Protection
Your privacy is super33's top priority. This document clearly outlines what information we collect, how it's used, and the measures we take to keep your data fully safe and protected.
Information We Collect
Account & Personal Information
When you register an account with super33, we collect the following information:
- Full name as shown on identification card
- An active email address and Malaysian mobile number
- Date of birth for age verification
- Current residential address in Malaysia
- Bank account number or e-wallet details for deposit and withdrawal purposes in Ringgit Malaysia (RM)
Technical & Usage Data
In addition to personal information, we also automatically collect technical data when you use the platform:
- IP address and general location information
- Device type, operating system, and browser used
- Session data including pages visited and time spent on the platform
- In-platform gaming activity logs and transaction history
- Cookie information and unique device identifiers
How Your Data Is Used
Super33 uses collected information solely for legitimate purposes necessary to operate the platform. Every use of data is aimed at delivering the best experience to Malaysian users while maintaining robust platform security.
Account and personal information is used to: verify user identity and prevent fraud, process deposit and withdrawal transactions in RM, send important account notifications such as registration confirmations and security alerts, and comply with applicable Malaysian legal requirements including anti-money laundering regulations.
Usage and technical data are analysed internally to improve platform performance, identify and resolve technical issues, and better understand usage patterns for product development. super33 will not sell your personal information to any third party for marketing purposes.
Data Usage Summary
- Identity Verification & Account Security
- Financial transaction processing in RM
- Customer service communications
- Platform improvements and user experience enhancements
- Malaysian legal and regulatory compliance
Cookies & Tracking Policy
Required for core platform functions such as secure login, user sessions, and language preferences. These cookies cannot be disabled without affecting platform functionality.
Helps us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individual users.
Saves your personal settings — such as language preference and display configuration — so your experience stays consistent every time you access super33.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality and usability of the platform. super33 does not use third-party cookies for advertising that tracks your activity outside our platform.
Data Storage, Security & Sharing
Storage Security
All user data is stored on servers protected with 256-bit SSL encryption. super33 enforces strict access controls — only authorised personnel may access user data, and only when required for legitimate operational purposes.
Financial data and payment information are stored using tokenisation technology to minimise the risk of exposure. User passwords are never stored in plain text — they are always encrypted using a secure hashing algorithm.
Third-Party Sharing
Super33 does not sell or rent user data to any party. Data is only shared with third parties in limited circumstances:
- Approved payment providers for processing RM transactions
- Technical service providers bound by strict confidentiality agreements
- Malaysian government authorities where required by law
- Relevant regulatory authorities for compliance and audit purposes
User Rights & How to Contact Us
As a registered super33 user, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
- Right to Access: You have the right to request a copy of the personal data we hold in relation to your account.
- Right to Rectification: If your data is inaccurate or out of date, you have the right to request a correction be made promptly.
- Right to Erasure: You may request deletion of your personal data, subject to applicable legal retention requirements.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data while any dispute is being resolved.
To submit any request regarding your privacy rights, or if you have any questions about this policy, please reach out to the super33 support team. We are committed to responding to all enquiries within a reasonable timeframe.
Support email: [email protected]
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Continued use of the super33 platform following any amendments constitutes acceptance of the revised policy. For more information, please also visit the Frequently Asked Questions page.
User Rights Summary
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Data Access Request a copy of the data we hold
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Rectification Correcting Inaccurate Data
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Erasure Delete your data (subject to legal conditions)
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Restriction of Processing Restrict data processing under certain circumstances
Your Privacy, Our Responsibility
We are committed to protecting your data at all times. If you have any questions about this Privacy Policy, the super33 team is here to help.